Enterprise Solutions Architect - Dell - Melbourne

Job description
Responsible for translating the client’s business requirements into specific systems, applications and/or process designs for custom technical solutions. Analyzes customer requirements and designs solutions to meet the customer objectives and balances the needs of sales and delivery to design a solution that meets or exceeds the requirements of service delivery.

Key Responsibilities
· Primary expert to construct the specific solution, scope document, risk profile, and corresponding financials.
· Uses expertise to construct specific and detailed solutions that encompass process, technology, project and staffing plans.
· Constructs risk assessments and corresponding remediation plans relative to custom solution proposals.
· Participates in the construction of financial models that align with custom solution proposals.
· Composes applicable services agreements (e.g. Statements of Work, SLA documentation, etc) that specify processes, technology, staffing, deliverables, commitments, risk, and project management aspects of a solution.
· Supports deal negotiation and closure to include transition support to service delivery.
· Serves as a services subject matter expert to both internal and external customers.
· Follows all organizational standard operating procedures relative to cost modeling, approvals and reviews, and all other associated workflow, documentation and deliverables.
· Participates in applicable win-loss reviews and incorporates learnings into future solutions.

QualificationsQualifications
8-10 years of relevant experience or equivalent combination of education and work experience.
Requires thorough understanding of services related processes and technologies.
Strong understanding of a client’s business, technology and process needs.
May participate in leadership presentations to the customer.
Responsible for supporting more senior level architects in large solution design opportunities.
Leads the design of low to medium revenue and medium complexity custom services solutions.
Proficient in a specific service area or technology.

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