Job description
Overview
Apps and the Web are convenient ways for users to consume content and complete tasks: whereas apps offer a superior user experience, they often lack the scale and reach of the Web. At AMP (Apps, Media and Publishing) - a group which owns the critically acclaimed Windows Bing Apps and MSN portals worldwide - we are looking to combine the UX advantage of Bing Apps with the reach advantage of MSN in designing the next generation of our products. Our goal in international markets is a best-in-category user experience for each of our information verticals - across all device form factors - that in turn will lead to growth in each market’s user base, engagement and monetization potential (including partner RoI). We are looking for a PM to own these responsibilities for Australia.
Join us at this exciting time as we fuse the best of app and Web to impact the lives of millions of users.
Key Responsibilities
- Own the local product
- Be the voice of the local user
- Be a keen student of local trends and competition; identify opportunities to continually enhance product value as seen by users, partners (partner RoI) and the business
- Recommend and drive product improvements in the form of clear and targeted UX, feature and content requirements relevant to the local market
- Work with Editorial, the local Executive Producer (EP), and business development to acquire and program content relevant to the local market
- Work with product teams to develop locally relevant services and features
- Understand AMP strategy and drive this forward in the local market
Microsoft Competencies Required:
- Influencing for Impact (Adapts style to most effectively engage and influence)
- Customer Focus (Allocates and aligns resources to optimize the customer experience)
- Cross-Boundary collaboration (Benefits by working together, sharing ideas & resources)
- End-to-end Innovation (Motivates others to generate innovative ideas)
- Planning, Organizing and Executing (Understands business objectives and plans accordingly; implements metrics to drive continuous improvements)
Program Management Duties
- Document requirements for features, product requests, or technical specifications.
- Track and communicate feature requirements and priorities as part of a roadmap, backlog, or project plan.
- Communicate to relevant parties the status of high-impact features and other significant issues.
- Provide and respond to feedback from managers, peers, subordinates and customers.
- Incorporate security, performance, and reliability in designs for major product and subsystems appropriately.
- Develop effective customer/partner feedback loops, listen to feedback, understand its implications, and translate feedback into better features and products.
- Autonomous and able to deal with ambiguity
Experience and qualifications
- 3 to 5 years of experience in the online industry, including at least 3 years’ recent experience with program/product management of a consumer-facing product.
- Comprehensive understanding and practice of software development methodologies, preferably agile
- Management of multiple complex projects with tight deadlines
- IT or business related BA/BSc degree or equivalent
Technical/Functional Skills
- Structured thinking and experience with data-driven analysis
- Strong experience of the technologies (networking protocols, web/application servers and databases) that underpin online consumer services.
- Experience implementing and troubleshooting feed formats such as XML, and knowledge of common web programming languages such as JavaScript, HTML.
- Regularly use and has interest in latest web-based services in multiple platforms such as PCs, Tablets and Smartphones.
- Experience with localization (or internationalization) of products
Special Requirements/Additional Information
- Experience of international culture & travel.
- Commitment to Microsoft’s business values.
- Perform other such duties as are from time to time assigned.
- Extended hours availability may be required depending on the project / service and subject to local laws.
