The Program Director is responsible for assuming leadership of client engagements, including implementation, ongoing management and strategic growth of the program.
The Program Director will assume overall responsibility for scope management - Work with project sponsors and customers to define; Manages change controls against scope and impacts to time, cost, and quality.
Assist in the upfront sales activities. The Program Director will help define, estimate, and sell related services. This individual will build relationships and credibility with the client throughout the sales cycle.
Desired Skills And Experience
10+ years large scale program management including leadership positions in consulting and project management.
The Program Director is a senior-level management role requiring a seasoned professional with outstanding judgment as well as leadership, interpersonal and communication skills. It also calls for strategic thinking, the use of decision-making authority, and taking formal responsibility for meeting goals / contractual obligations / SLAs.
Experienced in large transformations with budgets exceeding $10m
Strong program & project management experience and the ability to monitor and manage multiple initiatives concurrently.
Background in Insurance & IT services industry a plus - Experience in the delivery of Core Insurance Administration systems will be an advantage.
Proven ability to provide knowledge transfer, thought leadership and solutions, and translate complex IT issues into compelling business benefits.
Demonstrated capability to monitor and manage multiple initiatives concurrently, as well as excellent staff management skills.
Demonstrated expertise in the successful delivery of transformation, change management and business process re-engineering solutions
Strong customer facing skills and executive presence, ability to influence and motivate clients and employees - Proven ability to manage customer expectations and perform stakeholder management and become a “Trusted Advisor”
Experience with working in a multi-cultural global environment
Experience in managing accounts using internal matrix organizations
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