Senior Manager - Program Management - SapientNitro - Sydney

Job description

We currently have an exciting opportunity available for a talented program management professional to join our team in Sydney. An integral role within our delivery team, the primary function of this position is to manage the successful delivery of integrated client solutions across the technology and marketing domains, including client management and team leadership. The role will manage complex, multi-track projects or small-scale programs to an acceptable level of risk by balancing scope, time, cost and quality while maintaining a positive environment that promotes individual development and high performance standards.

A solid understanding of project management tools and approaches to manage complex, multi-disciplinary projects is a must, as is the flexibility to lead diverse and dynamic teams to deliver balanced integrated solutions to our clients’ challenging business problems. Equally as important are advanced problem solving skills, business skills, solid verbal and written communication skills, excellent relationship building skills, as well as strong leadership and team management skills.

In performing the essential functions of this role, the work environment is fast-paced, moderately noisy and team-based. Additionally, frequent overnight travel is required.

Experience within the financial services sector would also be considered highly advantageous, however is not essential.

Key Responsibilities:
Structure and manage integrated, multi-track projects and/or programs of multiple projects, including the development and tracking of integrated project plans.
Adapt and apply the Sapient Approach to meet project and program objectives and client business drivers.
Oversee project estimations and staffing, including the development of project deliverables.
Establish and maintain processes to manage scope over the project lifecycle, identifying and managing project and/or program issues and setting project quality and performance standards.
Partner with other project leaders to lead teams of 25 people - build and structure the project team to ensure maximum performance, providing direction and motivation to the team and ensuring a positive and collaborative work environment.
Directly supervise the work of Associate Project Manager(s), Project Managers, Track & Domain Leads.
Manage peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.), developing relationships with key client stakeholders and client executives to ensure ongoing client satisfaction.
Maintain awareness of the current industry environment that shapes opportunities for client solutions (i.e. news events, trends, mergers, etc.).
Work with business unit leadership to pursue, shape and sell holistic Sapient client solutions utilizing innovative sales tools and strategies.
Participate in recruitment and hiring activities, including interviewing and conducting hiring exercises for Associates, Sr. Associates, Managers and other Sr. Managers in the Program. Management Domain.
Contribute to the ongoing development of the Program Management Domain and community at Sapient, actively sharing knowledge and learning from project experiences

Required Skills & Experience:
Bachelor’s degree required, MBA/Master's degree/project management certification preferred
7-10 years’ project management experience in successfully delivering marketing and technology solutions; consulting experience preferred
Mandatory experience leading diverse project types and future interest should include supporting the following project types: technology, creative and strategy
Experience using object oriented design and development methodologies - Agile experience required
Led diverse teams of 25 or more people in dynamic and fast-paced environments in a globally distributed model, with resources representing multiple disciplines (such as marketing, technology, creative, production)
Accountability for budget or client revenue of M-M
3 years of client management experience with primary accountability for peer-level client relationships at the executive level across marketing & technology departments; experience should include external client management and negotiations
Experienced multiple full project lifecycles from business development to final delivery
Experience managing multiple projects simultaneously (preferably in an integrated program)
Experience and interest in supporting new business initiatives
Demonstrated ability to craft and define a strategic business solution based on broad client goals

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